jillid Casino Privacy Policy

This Privacy Policy applies to all personal data collected, stored, processed, and used by jillid Casino in connection with the operation of its online gambling platform at jillid.club and all related services, including customer support, promotional communications, payment processing, and responsible gaming tools.

jillid Casino is committed to handling all personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines. Where jillid Casino is also subject to PAGCOR licensing requirements regarding data management, those requirements are applied in parallel.

By registering an account at jillid Casino, accessing the jillid platform, or otherwise providing personal data to jillid, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree to this Privacy Policy, please do not use the jillid platform.

This Privacy Policy should be read together with jillid's Terms and Conditions, which are available at /terms-conditions, and jillid's Responsible Gaming Policy, available at /responsible-gaming.

For the purposes of the Philippine Data Privacy Act of 2012, the personal information controller responsible for your personal data collected through jillid.club is jillid Casino, operating under a license issued by the Philippine Amusement and Gaming Corporation (PAGCOR) and subject to Philippine law.

jillid Casino has designated a Data Protection Officer (DPO) who is responsible for overseeing data protection strategy and implementation, ensuring compliance with RA 10173, handling data subject rights requests, and liaising with the National Privacy Commission where required.

You may contact jillid's Data Protection Officer at any time via email at: [email protected] — please include "Data Privacy Request" in your subject line so your inquiry is routed correctly.

jillid Casino collects the following categories of personal data from players and platform users:

jillid Casino collects personal data through the following means:

• Direct submission: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated technical collection: Data collected automatically when you access jillid.club, including IP address, device information, browser type, session data, and cookies (see Section 11).
• Payment service providers: Transaction data received from GCash, Maya, and banking partners in connection with deposit and withdrawal processing.
• Third-party identity verification services: KYC verification data processed by jillid's identity verification provider in connection with government ID checks.
• Game providers: Gaming activity data generated during gameplay with jillid's third-party game providers and aggregated into your jillid account record.
• Regulatory bodies: Information received from PAGCOR or the AMLC in connection with regulatory compliance obligations.

jillid Casino processes your personal data for the following specific purposes:

1. Account registration and management: Creating and maintaining your jillid Casino account, verifying your identity and eligibility, and managing your account credentials.
2. Age verification: Confirming that you are 21 years of age or older as required by PAGCOR licensing conditions and Philippine law.
3. KYC and AML compliance: Fulfilling jillid's obligations under the Philippine Anti-Money Laundering Act (RA 9160) and PAGCOR licensing requirements, including customer due diligence and suspicious transaction monitoring.
4. Payment processing: Processing deposits, withdrawals, and other financial transactions on your jillid account via GCash, Maya, and banking channels.
5. Gaming service delivery: Providing access to games, sports betting markets, and other wagering services, and maintaining accurate records of all gaming activity.
6. Responsible gaming: Implementing and monitoring responsible gaming limits, cool-off periods, and self-exclusion requests; detecting signs of problem gambling behavior.
7. Customer support: Responding to inquiries, resolving disputes, and providing technical assistance to jillid players.
8. Security and fraud prevention: Detecting, investigating, and preventing unauthorized account access, bonus abuse, and other fraudulent or prohibited activity.
9. Legal and regulatory compliance: Meeting jillid's obligations under Philippine law, including reporting requirements to PAGCOR, the AMLC, and other regulatory bodies.
10. Marketing communications: Sending promotional offers, bonus notifications, and platform updates to players who have not opted out of such communications.
11. Platform improvement: Analyzing aggregated usage data to improve jillid's platform performance, game selection, and user experience.

Under the Philippine Data Privacy Act of 2012, jillid Casino processes personal data on the following legal grounds:

• Consent: Where you have provided your explicit consent to specific processing activities, including marketing communications and the collection of sensitive personal information during KYC verification.
• Contract performance: Where processing is necessary for the performance of jillid's contractual obligations to you, including account management, payment processing, and game service delivery.
• Legal obligation: Where processing is required to comply with a legal obligation imposed on jillid under Philippine law, including PAGCOR licensing conditions, AML obligations under RA 9160, and data reporting requirements.
• Legitimate interest: Where jillid has a legitimate interest in processing your data that does not override your fundamental privacy rights, including fraud prevention, security monitoring, and platform improvement using aggregated data.

jillid Casino does not sell or rent your personal data to third parties for their own marketing or commercial purposes. jillid may share your personal data with the following categories of recipients only to the extent necessary for the specified purpose:

• PAGCOR: As required by jillid's gaming license — player registration data, gaming activity records, and compliance reporting as mandated by PAGCOR.
• Anti-Money Laundering Council (AMLC): Suspicious transaction reports and covered transaction reports as required by RA 9160.
• National Privacy Commission (NPC): Data breach notifications and compliance reporting as required by RA 10173.
• Payment processors: GCash, Maya, BPI, BDO, Metrobank, and other payment service providers — transaction data necessary for deposit and withdrawal processing.
• KYC and identity verification providers: Government ID data and selfie photographs processed for identity verification purposes under strict data processing agreements.
• Game providers: Gaming activity data shared with third-party game providers to deliver and audit game outcomes, under data processing agreements.
• IT service providers: Cloud hosting, cybersecurity, and platform maintenance vendors operating under strict data processing agreements and confidentiality obligations.
• Law enforcement: Where jillid is required by court order, subpoena, or applicable Philippine law to disclose personal data to law enforcement or government agencies.

jillid Casino employs technical and organizational security measures designed to protect your personal data against unauthorized access, disclosure, alteration, and destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and jillid.club — the same standard used by Philippine banks and major financial institutions.
• Encryption at rest for sensitive personal data including KYC documents and financial records stored in jillid's systems.
• Access controls — jillid staff access to personal data is restricted on a need-to-know basis with role-based permissions and multi-factor authentication for administrative accounts.
• Regular security audits and penetration testing of jillid's platform infrastructure.
• Login monitoring — anomalous login attempts, including access from unusual locations or IP addresses, trigger automated security alerts.
• Incident response procedures — jillid maintains a data breach response plan that includes NPC notification within 72 hours of discovering a breach that poses a real risk of harm to data subjects, as required by RA 10173.

jillid Casino retains personal data only for as long as is necessary to fulfill the purposes for which it was collected, subject to the following retention periods:

• Account and identity data: Retained for the duration of your active account plus five (5) years after account closure, as required for PAGCOR licensing compliance and AML record-keeping obligations.
• Financial transaction records: Retained for a minimum of five (5) years from the date of each transaction, as required by the Philippine Anti-Money Laundering Act.
• KYC documents: Retained for five (5) years after account closure. Physical or digital copies of government IDs are securely stored for this period to support regulatory obligations.
• Gaming activity logs: Retained for five (5) years, accessible to PAGCOR upon request.
• Customer support records: Retained for three (3) years from the date of the interaction.
• Marketing consent records: Retained until you withdraw consent or close your account, plus one (1) year.
• Technical logs and access records: Retained for twelve (12) months for security and fraud investigation purposes.

Upon expiry of the applicable retention period, jillid will securely delete or anonymize your personal data unless retention is required by a specific legal obligation that extends beyond the standard period.

Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by jillid Casino:

jillid will respond to all data subject rights requests within thirty (30) calendar days of receipt, or within such extended period as permitted by RA 10173 for complex requests, in which case jillid will notify you of the extension.

jillid Casino uses cookies and similar tracking technologies on jillid.club to ensure the proper functioning of the platform, maintain your login session, and analyze platform usage patterns. The following categories of cookies are used:

• Strictly Necessary Cookies: Essential for the operation of jillid.club, including session management, security functions, and authentication. These cannot be disabled without impairing platform functionality.
• Functional Cookies: Cookies that remember your preferences, such as language settings, game lobby view preferences, and responsible gaming setting visibility. These improve your user experience.
• Analytics Cookies: Aggregated, anonymized data used to understand how players navigate jillid.club — which pages are visited most frequently, where users encounter difficulties, and how the platform can be improved. This data does not identify individual users.
• Security Cookies: Cookies used to detect and prevent fraudulent login attempts, session hijacking, and other security threats.

jillid does not use advertising or third-party behavioral tracking cookies. You may manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent jillid.club from functioning correctly.

jillid Casino does not knowingly collect personal data from any individual under 21 years of age. The jillid platform is strictly for adults who meet the minimum age requirement of 21 years as mandated by PAGCOR and Philippine law. Age verification is a mandatory step of the jillid KYC process.

If jillid discovers that an account has been registered by or for a person under 21 years of age, that account will be immediately suspended, all funds will be returned net of any bonuses, and the matter will be reported to PAGCOR. If you believe a minor has registered a jillid account, please contact jillid support immediately via live chat.

jillid Casino reserves the right to update or amend this Privacy Policy at any time to reflect changes in Philippine law, NPC guidelines, PAGCOR requirements, or jillid's data processing practices. All updates will be published to jillid.club/privacy-policy with a revised "Last Updated" date.

For material changes that significantly affect your privacy rights or how jillid processes your data, jillid will notify registered players via email or in-platform notification with at least fourteen (14) days' advance notice before the changes take effect. Continued use of jillid Casino after the effective date of any revised Privacy Policy constitutes your acceptance of that revised policy.

The current version of this Privacy Policy, dated June 2026, supersedes all previous versions.

For any questions, concerns, or requests relating to this Privacy Policy or jillid's processing of your personal data, please contact jillid's Data Protection Officer:

jillid will acknowledge all privacy-related inquiries within 48 hours and provide a substantive response within thirty (30) calendar days, or within the extended period permitted under RA 10173 for complex requests.

If you are not satisfied with jillid's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, the government body responsible for enforcing RA 10173.